PillPack Customer Service
Pharmacists are available for consultations 24 hours a day 7 days a week if you have questions about your medications, including how to take it, what to do if you miss a dose, side effects or drug interactions. For medical emergencies, please call 911.
- Call PillPack at 1-855-966-0966, hours below:
- Monday to Friday 8 am - 10 pm ET
- Saturday to Sunday 10 am - 8 pm ET
- After normal business hours, a voicemail service is available for customers. Leave a message and a pharmacist will return urgent calls within 30 minutes.
- Email PillPack at hello@pillpack.com - PillPack customer service teams are happy to help. However, if you have an urgent clinical need, please call 911.